Our Services


Whitneys Jewellers has been serving the Dubbo community for over 100 years. Find out what we can do for you.

Custom Design

Engagement & Wedding Rings


Whitneys speciality is creating your perfect engagement ring or wedding band from design to manufacture, whether you are looking for inspiration or if you already have a design or style in mind, a consultation with on-site jewellers Peter & Warren, along with Gina will ensure your needs are meet through the delivery of discrete, personalised service, quality of design, manufacturing. We have a beautiful selection of diamonds and gemstones to choose from. All our diamonds are ethically sourced through our trusted Australian & Overseas mgemstone & diamond suppliers. These gemstones and diamonds are from the world's premier mining and cutting centres & include rare Argyle Pink Diamonds, Fancy Coloured Diamonds & more. Whitneys use the latest technology 3D CAD Design. (Computer Aided Design), with this technology our clients can visually see their designed piece come to life in a three-dimensional image. This process ensures that the result will be everything that you have invisaged & more.


We look forward to hearing from you


Your Diamond Guide

We had our wedding bands made at Whitney’s and they are beautiful. I also purchased a silver bangle for myself, it is just what I wanted. Gina thank you so much for your patience and amazing service!


~ Meghan



Like you, we understand that precious jewellery has enduring, personal value. Choosing a trusted jeweller with 45 experience provides the assurance you need for such a special investment.


We pride ourselves on using only quality materials, including conflict free certified diamonds, a colour spectrum of precious and semi-precious coloured gemstones, platinum, white, yellow or rose gold metals.


We look forward to hearing from you, so you may learn and experience what our already valued customers know and love.


       


Repairs

If you have broken or damaged jewellery and are looking for a jewellery repair service, we can help.

Whitneys long standing jewellers, Master Jeweller Peter Letzbor & award-winning jeweller Warren Brown will ensure your jewellery is repaired with the utmost quality of craftsmanship & care.

Our jewellery repair service is competitively priced.

 

  • Ring resizing
  • Pearl rethreading
  • Chain rejoins & Clasp replacements
  • Claw/prong retipping & replacements
  • Rhodium Plating
  • Cleaning & much more

We invite you to visit our store for an obligation-free quote.

Care & Cleaning

It is important to take regular care of your precious fine jewellery.


Here are some easy tips to ensure the beauty of your jewellery will last for generations to come. 


Proper care and handling of your jewellery can help  maintain its beauty and sparkle for years to come.


  • Always store jewellery separately, this will help to avoid scratches to your gold, silver & gemstone set jewellery, also try & keep your silver jewellery seprate from gold jewellery.
  • Avoid contact with household cleaners or chemicals, chlorine, bleach, salt and chlorinated water, perfumes, and cosmetics. Do not wear when showering or cleaning, and never wear to bed or while participating in sport, as this may cause kinking, snagging or breakage.
  • Pearls-If worn often, wipe your pearls with a soft damp cloth, there is no need for commercial, ultrasonic or steam cleaning solutions, your pearls will react naturally to a chemical-free clean. It is recommended to have your pearl strands re-threaded often to avoid broken thread as over time and when worn often, the thread can become frail.
  • Call in store for a free check with our onsite jewellers.
  • We recommend an annual inspection to promote early detection of wear and tear, which may assist in avoiding gem loss, clasp failures & more.



 


Remodelling & Restorations

RESTORATIONS

Jewellery has been used, not only for adornment, but to commemorate life’s milestones.Whether worn daily or just for special occasions, whether a gift, a personal purchase or an heirloom, your peice will, over time, wear and require the attentions of our skilled jewellers- We can help to have your heirloom restored to its former glory.


REMODELLING
You may choose to have your dated or unwanted jewellery remodelled or remade. We can help.

We use your existing gemstones to create a completely new design.


  • Beginning with the design process a simple hand sketch, once we have agreed on the design & price we use the latest 3D CAD (Computer Aided Drawing) to bring your design to life.
  • The use of CAD the latest technology allows you to view a three-dimensional image of the design. giving piece of mind before our jewellers begin the manufacturing process.

We would be happy to discuss your needs and give you a quote.



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